Your data. Your trust. Our responsibility.
Trust, Security and Compliance
Monitor360 is built with security, privacy, and responsible workforce monitoring at its core. We use safeguards and privacy-focused practices to help organizations protect their data and meet their security and compliance requirements.
Security
Protecting your data at every step
Monitor360 uses technical and organizational safeguards designed to protect customer and workforce data from unauthorized access, misuse, loss, or disclosure.
Our security practices include:
Encryption
Protecting data in transit and at rest.
Access Controls
Limiting access to authorized users and personnel.
Secure Infrastructure
Using security-focused infrastructure and controls.
Data Protection
Applying measures to protect customer information throughout its lifecycle.
Backup & Recovery
Supporting data availability and service continuity.
Compliance
Compliance-Ready Workforce Management
Monitor360 is designed to support organizations with privacy and data protection requirements across industries and regions.
General Data Protection Regulation
Monitor360 supports privacy-focused data processing and configurable monitoring controls for organizations operating under applicable European data protection requirements.
Health Insurance Portability & Accountability Act
Monitor360 provides safeguards designed to support organizations handling protected health information. A Business Associate Agreement is available for eligible healthcare customers.
Trusted Standards
Certified for Security and Quality
Independent certifications validate our commitment to security, quality, and reliable business processes across our operations.
SOC 1 Type II
SOC 1 Type II compliance, confirming that our internal controls over systems relevant to customers' financial reporting have been independently assessed and operated effectively over time.
SOC 2 Type II
Our SOC 2 Type II certification confirms controls around security, availability, and confidentiality of customer data have been independently audited and found effective over an extended review period.
ISO 9001:2015
Quality Management System is certified to ISO 9001:2015, reflecting our commitment to consistent quality, process discipline, and continuous improvement across our software development lifecycle.
ISO/IEC 27001:2022
Our Information Security Management System is certified to ISO/IEC 27001:2022, demonstrating a structured, risk-based approach to protecting customer and company information assets.
Data Protection Agreements
Clear responsibilities Stronger data protection.
Our agreements help define the responsibilities of Monitor360 and our customers when processing and protecting data.
DPA — Data Processing Agreement
Our DPA outlines data processing responsibilities and our commitments to protecting customer data.
BAA — Business Associate Agreement
Our BAA is available for eligible healthcare customers and addresses responsibilities related to the protection and processing of protected health information.
Trust Resources
Everything you need in one place
Explore our policies, agreements, and additional information about how Monitor360 handles and protects data.
Privacy Policy
Learn how we collect, use, retain, and protect personal information.
See privacy policy
